Privacy Policy

At Pixel Core, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.

Last updated: November 2025

Information We Collect

Information You Provide

When you use our contact forms or communicate with us, we collect information you voluntarily provide, including your name, email address, project details, and any other information included in your messages.

We only collect information that is necessary for responding to your inquiries and providing the services you request. You control what information you share with us.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type, device information, pages visited, and how you interact with our website.

This information helps us understand how visitors use our website and identify areas for improvement. For more details about cookies, please see our Cookie Policy.

Analytics Information

We use analytics tools to collect information about website traffic and user behavior. This includes data about page views, time spent on pages, navigation patterns, and referral sources. This information is aggregated and does not identify individual users.

How We Use Your Information

We use the information we collect for the following purposes:

Responding to Inquiries: To answer your questions, process your requests, and provide information about our services

Service Delivery: To deliver the arcade game development services you request and communicate about projects

Website Improvement: To analyze how our website is used and identify ways to enhance user experience and functionality

Communication: To send updates about your projects, respond to support requests, and provide relevant information about our services

Legal Compliance: To comply with applicable laws, regulations, and legal processes

Security and Fraud Prevention: To protect our website, services, and users from security threats and fraudulent activities

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our website and deliver our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If Pixel Core is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure Data Storage

Your information is stored on secure servers with encryption and access controls to prevent unauthorized access.

Regular Security Audits

We regularly review and update our security practices to address emerging threats and vulnerabilities.

Access Limitations

Only authorized personnel have access to personal information, and they are bound by confidentiality obligations.

Data Minimization

We collect only the information necessary for the purposes outlined in this policy and retain it only as long as needed.

While we take reasonable steps to protect your information, no security measure is completely foolproof. We cannot guarantee absolute security of data transmitted over the internet.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining retention periods, we consider the nature of the information, the purposes for which it was collected, and applicable legal requirements. Once information is no longer needed, we securely delete or anonymize it.

Contact Form Data: Information submitted through contact forms is retained for the duration of our communication and project work, typically between 6 months to 3 years depending on project scope.

Analytics Data: Aggregated analytics data may be retained indefinitely as it does not identify individual users.

Your Privacy Rights

You have certain rights regarding your personal information. Depending on your location, these may include:

Right to Access

You can request access to the personal information we hold about you and receive a copy of that information.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal information we have about you.

Right to Erasure

You can request that we delete your personal information under certain circumstances, such as when it is no longer needed for the purposes for which it was collected.

Right to Data Portability

You can request a copy of your personal information in a structured, commonly used format that can be transferred to another service provider.

Right to Object

You can object to certain types of processing of your personal information, including processing for direct marketing purposes.

Right to Withdraw Consent

Where we process your information based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided on our contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we implement appropriate safeguards to protect your data in accordance with this Privacy Policy and applicable laws. These safeguards may include standard contractual clauses or other legally approved mechanisms.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete that information.

If you believe we have collected information from a child, please contact us immediately so we can address the situation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

If we make material changes to how we collect, use, or share your personal information, we will notify you by posting a prominent notice on our website or by other appropriate means.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us. We're committed to addressing your privacy concerns and resolving any issues you may have.

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